Windows XP / Microsoft Explorer / Outlook Express 
Configurations for CVC Internet, LLC

PLEASE NOTE: You must have previous experience configuring software 
programs, in order to utilize these instructions. You will be responsible for 
any changes or additions made on your computer system. 

If your operating system has a Setup Wizard, please take the information from 
the instruction sheets and apply them into the appropriate windows. Since there are 
many versions of Windows XP, some setup windows could vary in which case the 
review of instruction sheets and personal judgment are needed.

Before completing these instructions, make sure your computer is operating 
correctly and modem configured to dial out. If the computer system is not working 
properly, or configuration of modem is not setup, you will need to contact 
a computer repair shop or technician to fix the problem.

*************************************************************

DO NOT MAKE ANY OF THESE CHANGES, 
WITHOUT YOUR WINDOWS OPERATING SYSTEM CD/DISKS.
(Disks are only needed if you need to install a component in the Network)

*************************************************************

- Step 1 - Dialup Networking - 

1.) On the desktop (the main screen of Windows XP), click on the Start menu and select the "My Computer" icon 
(see example below). 

2.) In the left side menu of the "My Computer" window, single-click on "My Network Places" 
(see example below).

3.) In the left side menu of the "My Network Places" window, single-click on 
"View Network Connection" (see example below). 

4.) In the left side menu of the "Network Connections" window,
single-click on "Create New Connection" (see example below). 

5.) In the "Welcome to the New Connection Wizard" screen, 
click on the "Next" button (see example below). 

6.) In the next screen "Network Connection Type", select the option 
"Connect to the Internet", then click on the "Next" button (see example below). 

7.) In the "Getting Ready" screen, select "Set up my connection manually", 
then click on the "Next" button (see example below). 

8.) In the "Internet Connection" screen, select the option "Connect using a dialup modem", 
then click on the "Next" button (see example below). 

9.) In the "Connection Name" screen, "ISP Name" field, enter: CVC Internet then click on the "Next" button (see example below).

10.) In the "Phone Number to Dial" screen, "Phone Number" field, enter:
850-3904, then click the "Next" button (see example below). 

11.) In the "Internet Account Information" screen, complete the following (example shown below). 

• "Username": enter your CVC Internet username (in lowercase, do not add @cvc.net).
• "Password": enter your CVC Internet password (in lowercase).
• "Confirm Password": re-enter your CVC Internet password (in lowercase).

• "Use this account name and password when anyone connects to the Internet form this computer" 
• "Make this the default Internet connection"

At the bottom of the "Internet Account Information" screen, click on the "Next" button. 

12.) In the "Completing the New Connection Wizard" screen, select the option 
"Add a shortcut to this connection to my desktop", then click the "Finish" button 
(see example below).

13.) In the "Network Connections" window, "Dialup" screen, right-click (once) 
on the CVC Internet dialer icon, then select "Properties" (see example below).

 14.) In the "CVC Internet Properties" window, click on the "General" tab. 

In the "General" screen, "Phone number" section, complete the following 
(for an example, refer to the picture below):

• In the "Area Code" field: Leave blank

• In the "Phone number" field, 850-3904 

• In the "Country/Region Code" field, verify the option showing as: United States (1)

• Select the option: "Show icon in notification area when connected".

14.) Click on the Configure tab located under the modem setting and lower the modem speed from 115200 to 57600.  Click OK to return to the General window.

16.) Beside the "Phone number" field (in the "CVC Internet Properties" window, "General" screen), 
click on the "Alternates" button.

In the "Alternate Phone Number's" screen, select the following options (see example below):

• "If number fails, try next number"

• "Move successful number to top of list"

In the "Phone number" section (in the "Alternate Phone Number" screen), click on the "Add" button. 

17.) In the "Add Alternative Phone Number" screen, "Phone number" section, 
complete the following (see example below):

• In the "Area code" field: Leave Blank

• In the "Phone number" field, enter: 883-1186 

• In the "Country/region code" field, select: United States (1)

Once the above settings are entered, click the "OK" button. 

18.) In the "Alternative Phone Numbers" screen, click the "OK" button.

19.) In the "CVC Internet Properties" window, click on the "Options" tab.

In the "Options" screen, "Dialing options" section, select the following (example screen below): 

• "Display progress while connecting"

• "Prompt for name and password, certificate, etc" 

• "Prompt for phone number"

• "Redial if line is dropped"

In the "Redialing Options" section, complete the following:

• "Redial Attempts": this is an optional setting, adjust setting according to your needs.

• "Time between attempts": this is an optional setting, adjust setting according to your needs. 

• "Idle time before hanging up", select: never

20.) In the "CVC Internet Properties" window, click on the "Security" tab.

In the "Security" screen, "Security options" section, select the option:
Typical (recommended setting)

21.) In the" CVC Internet Properties" window, click on the "Networking" tab, 
and complete the following (example screen below):

• In the field "Type of dial-up server I am calling": 
  Do Not Change this setting (this is a default setting of Windows). 

"This connection uses the following items": Make sure these items are selected:

•  "Internet Protocol (TCP/IP)" 

• "Client for Microsoft Networks" 

PLEASE NOTE!!!: If you do not have these items selected, you will need to install the missing components, and follow the Windows XP prompts (as needed).  Do Not complete the installation unless you have a backup of the Windows XP Operating System, and the knowledge how to install components.  You will be responsible for any changes or additions made on your computer system, (CVC Internet is not responsible for any problems created by setup for Internet access). If need these components installed and don't have a backup of the operating system, or the experience needed to complete the task, please cancel all open screens and contact a computer shop. 

22.) In the field "This connection uses the following items" (in the "CVC Internet Properties" window, "Networking" screen), click once on "Internet Protocol (TCP/IP)", then click once on the "Properties" button.

In the "Internet Protocol (TCP/IP) Properties" window, "General" screen, select the following options (sample window below):

• "Obtain an IP address automatically"

• "Obtain DNS server address automatically"

Towards the bottom of the "Internet Protocol (TCP/IP) Properties" window, click on the "Advanced" button. 

23.) In the "Advanced TCP/IP Settings" window, "General" screen, 
select the following options (see example below):

• "Use default gateway on remote network"

• "Use IP header compression"

24.) In the "Advanced TCP/IP Settings" screen, click on the "DNS" tab.

In the "DNS" screen, select the following options:

• "Append primary and connection specific DNS suffixes"

• "Append parent suffixes of the primary DNS suffix"

25.) In the "Advanced TCP/IP Settings" screen, click on the "WINS" tab.

In the "WINS" screen, select the following options (sample screen below):

• "Enable LMHOSTS lookup"

• "Disable NetBIOS over TCP/IP"

At the bottom of the "Advanced TCP/IP Settings", click the "OK" button. 

26.) In the "Internet Protocol (TCP/IP) Properties" window, "General" screen, click the "OK" button.

27.) In the "CVC Internet Properties" window, click on the "OK" button. 

28.) In the "Network Connection" window, click on the "X" button, to close the window 
(located at the top right-hand corner of the window). 

- Step 2 - Browser Configurations -

1.) On the desktop (computer's main screen), click on the "Start" menu 
(at the bottom left-hand corner of the desktop screen), select "Internet Explorer". 

2.) In the "Microsoft Internet Explorer" (browser window), click on the "Tools" menu
(located at the top of the Internet Explorer window), and select "Internet Options". 

3.) In the "Internet Options" window, click on the "General" tab (sample screen below).

In the "General" screen, "Home page" section, "Address" field, enter 
(in lowercase, no spaces): http://www.cvc.net

4.) In the "Internet Options" window, click on the "Connection" tab.

In the "Connection" screen, complete the following (see example below):

• In the "Dial-up and Virtual Private Network settings" field, make sure CVC Internet is showing as the default setting. 

• Select the option: "Always dial my default connection".

At the bottom of the "Internet Options" window, click on the "Apply" button. 

5.) In the Dial-up and Virtual Private Network settings area, click on the "Settings" button.

• At the bottom of the screen, under Dial Up Settings in the User name field enter: your CVC username (lowercase characters, no spaces)

• In the Password field enter: your CVC password (lowercase characters, no spaces)

• Click on the Advanced button (to the right hand side of the password field)

6.) In the Advanced settings, unmark the following:

• Disconnect if idle for 20 minutes

• Disconnect when connection is no longer needed

• At the top of the screen, click OK to return to the Dial-up settings screen

• Click OK to return to the Connections screen

• In the Connections screen, click Apply at the bottom and OK to return to Internet Explorer

7.) At the top of the "Internet Explorer" window, click on the "File" menu, and select "Close". 

- Step 3 - Mail Configurations -

2.) If a "Connection Wizard", or a "Connect To Window" appears, cancel it.

3.) Click on the "Tools" menu (at the top of the Outlook Express window),
and select "Accounts" (see sample screen below).

4.) In the "Internet Accounts" screen, click on the "Mail" tab.

5.) If you have a existing account listed in the "Mail/Account" window, and would like to remove this account before creating a new account, click once on the mailbox (shown underneath the Account menu), then click the Remove button. When a window appears, asking you if you want to remove the account, click Yes. 

Please Note: If there is no Account shown in the Mail (tab) window, or you wish to keep the current Account and create a new CVC mail account, skip this step and go to step #6.

6.) Next, click the "Add" button (on the right-hand side of the Internet Accounts window),
and select "Mail" (see sample window below).

7.) In the next window "Your Name", in the "Display" field, enter: your real name, then
click on the "Next" button (sample window below).

8.) In the next window "Internet E-mail Address", in the field "E-mail Address", enter: e-mail address (in lowercase, no spaces), then click on the "Next" button (sample window below).

9.) In the next window "E-mail Server Names", complete the following (see sample window below):

• "My incoming mail server is a": select POP3 for the server.
• "Incoming mail (POP3 or IMAP) server": enter mail.cvc.net
• "Outgoing mail (SMTP) server": enter mail.cvc.net

Click on the Next button (on the bottom of the screen).

10.) In the next screen, "Internet Mail Logon", enter the following (sample screen below):

• "Account name" field, enter: your CVC Internet user name (in lowercase, and Do Not enter @cvc.net)
• "Password" field, enter:  your CVC Internet password (in lowercase)
• Do Not select "Log On Using Secure Password Authentication"

Click on the "Next" button (at the bottom of the screen).

11.) In the next window "Congratulations", click the "Finish" button (see sample screen below). 

12.) In the "Internet Accounts" window, click once on the mail.cvc.net Account, then click on the "Properties" button (on the right-hand side menu).

In the "mail.cvc.net Properties" window, click on the "General" screen, and complete the following (see sample below):

• In the "Mail Account" field, make sure the setting is showing: mail.cvc.net (in lowercase, no spaces)
• In the "User Information" section, "Name" field, enter: your CVC Internet username (in lowercase, Do Not add @cvc.net)
• In the "User Information" section, "E-mail Address" field: enter your full e-mail address (example: username@cvc.net)
• Select the option "Include this account when receiving mail or synchronizing". 

13.) At the top of the" mail.cvc.net Properties" window, click on the "Servers" tab. 

In the "Servers" screen, "Server Information" section, complete the following (sample screen below):

• In the field, "My incoming mail server is a": make sure POP3 is showing
• In the field, "Incoming mail (POP3)", enter (in lowercase, no spaces): mail.cvc.net
• In the field, "Outgoing mail (SMTP), enter (in lowercase, no spaces): mail.cvc.net

In the next section "Incoming Mail Server", complete the following:

• In the field "Account name", enter: your CVC user name (in lowercase, Do Not add @cvc.net)
• In the field "Password", enter: your CVC password (in lowercase, Do Not add @cvc.net)
• The option "Remember password", select this option, if you want Outlook Express to save your mail account password.
• The option "Log on using Secure Password Authentication", should not be selected.
• In the Outgoing Mail Server section, "My server requires authentication" select this option.

14.) In the "mail.cvc.net Properties" window, click on the "Connection" tab.

In the "Connection" screen, select the option "Always connect to this account using", then select "CVC Internet" (in the white field, underneath "Always connect to this account using"). 

15.) In the "mail.cvc.net Properties" window, click on the tab "Security".

In the "Security" screen, the only option that should be active, is the "Algorithm (3DES)".

(sample window below)

16.) In the "mail.cvc.net Properties" window, click on the tab "Advanced".

In the "Advanced" screen, check the following options (see sample below):

• In the "Server Port Numbers" section, "Outgoing mail (SMTP)" field, setting should be: 25
• The option "This server requires a secure connection (SSL)": Do Not select this option 
• In the "Incoming mail (POP3)" field, the setting should be: 110
• The option "This server requires a secure connection (SSL)": Do Not select this option

In the section "Server Timeouts", move the arrow to: Long 5 minutes

In the section "Sending", Do Not select the option "Break apart messages larger than".

In the section "Delivery", Do Not select the option "Leave a copy of messages on server". 

17.) At the bottom of the "mail.cvc.net Properties" window, click on the "Apply" button, then click on the "OK" button. 

18.) In the "Internet Accounts" window, click on the "Close" button. 

19.) In the "Outlook Express" main window, click on the "File" menu (located at the top of the Outlook Express window), then select "Close". 

Your Finished!  For more information on using e-mail or browsing the Internet, refer to the "Help" menu, 
located within the software program.

Microsoft Products
 - Software Technical Information - 

FAQ’s Online Database 
 http://support.microsoft.com/directory/

Phone:
1-425-635-7222 (Windows 98/2000) 

Phone:
1-425-635-7000 (Windows 95)

Phone: 
1-425-635-7123 (Internet Explorer)

Phone:  
1-425-637-9308 (Microsoft Programs)

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